aL
adrian L
1 reviews | Active since Sept 2014
02 Mar 2016, 16:02
Disgusted
I am so upset. Last night while I was really hungry. I went to the kfc branch in bought 2 crunch burgers. To my shock the rolls were so old I could hardly eat that. I was so disgusted and disappointed did not want to drive back there and waist more petrol on such an issue. I am disgusted by the fact that they provide such sloppy service and do not consider the clients, cause who would want to eat old rolls when you are hungry?I will not purchase from that branch ever again.
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KFC's replyOfficial
08 Mar 2016, 11:53Hello adilicious,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply08 Mar 2016, 11:53
Official
Hello adilicious,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,