YG
Yolanda G
1 reviews | Active since Feb 2016
15 Feb 2016, 19:44
Disgusted
Im apaulled at the service of this kfc branch , we had placed an order for delivery an hour later nothing arrived, we had then called a second time and they had asked us for an alternitive phone number, to contact us on to let us know what happened to our order ... We did not recieve any phone calls so thirty mins later we had called again and then was told that our order had only been placed 15 min ago priore to this call and that the driver had just left... I work in the service industry abd this is by far the worst service I have recieved..
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Replies (1)KFC's replyOfficial
19 Feb 2016, 08:50Hello Yolandagrv@,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply19 Feb 2016, 08:50
Official
Hello Yolandagrv@,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
