NM
Nicole M

1 reviews | Active since Sept 2015

20 Sept 2015, 16:09

DISGUSTED

A few weeks ago I emailed KFC customer service as I thought I'd save them the embarrasment of putting it on Hello Peter, I have had no other choice but to put this disgusting company to shame this time because I am currently still waiting on a response. Anyway, in the beginning of this month I purchased 3 street wise 2 meals and 1 hawain meal. One of the sw2's were for my dad, shortly after he began to eat his first piece of chicken I heard him cough, went into the room and he pulled out a long strand of hair from his mouth, followed by another hair strand after the 2nd bite and the 3rd piece of hair strand was fried into the chicken, I do have pictures to back up what im saying and if I was ab<br> <br> le to upload it on this site I would've done so. I am completely disgusted in this, as well as the poor customer service because no1 has got back to me as yet. I still had hope in KFC after the whole hosepipe saga but now I wouldnt even consider getting an ice cream from any branch, I am disgusyed and appalled. Teach your staff how to practice hygiene!

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Replies (1)
KFC
KFC's reply30 Sept 2015, 16:47
Official
Hello NicWill,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,