DISGUST
Worst experience ever!!! We have been here 3 times only and all 3 times it was a proper disgust!!! 1st time lady tells us payment of R116 didnt go thru after I entered my pin and recevied a sms that the amount went thru. So i had to swipe AGAIN!!!! As per my acc money was NEVER reversed!!!! 2nd timd wait 51min for 2 krushers!!!! 3rd time once again payment problem. An amount of R143.80 goes off my acc and i am told once again no payment recv. I am told by the \so called"manager that i HAVE to pay again. Money will be reversed. We then inform her we want the owners name and tel nr"
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KFC's replyOfficial
12 Nov 2015, 12:35Hello Nadineb1,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply12 Nov 2015, 12:35
Official
Hello Nadineb1,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,