Disappointed with drive thru and management

Im totally digusted in which the manner KFC at coastlands hotel, uhmlang operates..... 1stly there is a reason why it's called a drive thru.... Upon visiting for the 3rd time this month 1. As a customer u cannot just place ur order, as there is some standing besides the intercom rushing u to decide wat u wana eat. Hence resulting in a que being built.

2. When a 3rd person is giving ur order it gets messed up. As i when to the window for payment jus to find that my order was incorrect.

3. I asked to speak to a manager..... And there was a lady by the name of TALENT GUMEDE(UNFORTUNATELY SHE IS NOT TALENTED) Had the cheek and the audacity to rudely ask me what do I want - - couldn't give a damn about customer service.... Utterly rude and did not even pay attention to what i was saying and walked away as she could not provide simple apology.

4. Go to pick up food from next window..... Just to find out that my order again was incorrect... Yet u have staff working on the line and busy talking rather then getting customers orders out.

5. As there is a timer situated on the floor to monitor if orders are moving out.... I was told i should move my car out of the line.... Because staff were afraid of not delivering the goods with required time from.

6. Again i requested to speak to manager..... She popped her head in to see who it was.... Ajd she immediately turned and walked away upon seeing my face.