SM
Sarah M
1 reviews | Active since Feb 2015
09 Feb 2015, 12:27
Dirty store & bad service
On the 07th February 2015 i visited KFC west gate entrance 5 where i queued for a while, it was so dirty the tables had left over food, the floor was horrific and the service was worse. Eventually got to the counter, Busisiwe just said: next customer. There was no hi how may i assist you or a nice intro to the store. She stood there with her co-worker staring at me waiting to hear my order. I told them about the service and the condition of the store, they asked if im buying or not. I then made an order, and went to eat in the car as i just could not stand the filth in there.
Helpful (0)
Replies (1)0
Replies (1)KFC's replyOfficial
10 Feb 2015, 10:45Hello NthabiSara,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply10 Feb 2015, 10:45
Official
Hello NthabiSara,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
