NM
Nosipho M

1 reviews | Active since Aug 2015

31 Aug 2015, 18:15

Dirty restaurant and slow & inefficient service

I visited the restaurant and was greeted by dirty tables and floors. There were bones and trash on the floor as well as leftovers and trash left by customers on the tables. (I took pictures as proof)<br> <br> I had to wait in the queue for 15 minutes just to place an order and another 30 minutes to receive the order. This franchise should be randomly inspected to ensure they stick to standards of the KFC franchise.<br> <br> I'm completely disgusted with this restaurant.

0
Replies (1)
KFC
KFC's reply02 Sept 2015, 14:12
Official
Hello NMkhoma,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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