ST
Seipati T
1 reviews | Active since Aug 2013
11 Aug 2015, 10:05
DIDN'T PAY R104.90 FOR THIS PATHETIC PCS!!!!!
Yesterday I went into KFC Alberton to buy the 9Pcs Bucket (Take Away) as I was expecting guests in the afternoon. My till slip reflects that I was assisted by Ntombizo, only to get home and find that out of the 9Pcs I bought I was given DRY, OVERDONE 6PCS OF SIDE BREASTS,1 SMALL DRUMSTICK, 1 WING, and 1 THICK WHITE MEAT PIECE!!!! I WAS FUMING IN ANGER AND TRIED CALLING THE BRANCH IMMEDIATELY TO REPORT THIS!!! To my yet another astonishment, the number for this branch was constantly ENGAGED for hours!!!! THIS IS PATHETIC....WHY WOULD I PAY 104.90 FOR SUCH PIECES????!!! Is this how KFC serve Its customers???
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KFC's replyOfficial
12 Aug 2015, 16:21Hello tseipati,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply12 Aug 2015, 16:21
Official
Hello tseipati,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***