1 reviews | Active since Jul 2011
Did not get what I paid for
I went to purchase a meal from KFC point road. I wanted streetwise pap meal. but was told that they are out of pap. Then I asked for a Zinger burger but was told they out of zinger fillet. They offered the regular colonel burger instead which I accepted. When I got home to eat my meal I was shocked at what they gave me. Inside the bun was a chicken fillet with some sauce. That was it! No lettuce, no tomato, no mayo...nothing. Just a bun with a fillet and sauce. This is not what I paid for. As it was late and I was hungry, I had to eat it. I have taken pictures of the burger and the receipt. What kind of business is this. This shows total lack of respect for the customer. No ethics and integrity whatsoever. I will never want to buy from this KFC ever again!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
