Degenerate Customer Service

I went Saturday night and was told there was no more chicken and i will have to wait 15 minutes??How can you runt out of chicken?Why were they open?Why did they not make sufficient preparations for the day and night?Are they completely incapable of making enough provision.I mean i found this completely absurd that in this day and age you can still be told' We have no more chicken'.Sunday afternoon i went again to buy lunch.I arrived at 11:00,all till point were empty but there was a gentleman who was doing paperwork behind the till and just ignoring all the customers queueing the entire time, he just turned a blind eye and returned to his paperwork again, my order was taken at 11:18 then i was told to step away from the till so that they can help another customer because the cashier had no change, i refused and she left me there without saying a word and i finally received my order at 11:28, is this what we call fast food?Does it mean 30 minutes spent from arrival till leaving? This is just repugnant service.This particular KFC branch i could write a novel about their incompetency.If i had it my way the entire staff would be fired because they're just smug,egoistic and inattentiv