AJ
Angelique J

1 reviews | Active since May 2016

30 Dec 2016, 08:59

Deeply disappointed and angry for being ******

<p>I like taking my family out to Kfc but since my last visit I have chosen another franchise. I bought 2 x Streetwise 3's Pap and Gravy... I previously paid less then R80 for the order but on Saturday this woman who took my Drive Thru Order at about 18:45 - 19:10... And I had to fork out R89.80 ... She probably took that extra money into her own pocket because I never received a slip to say this is what I ordered... I was given a Drumstick, Thigh and wing and the other one is 2 drums and a thigh... I asked this woman whilst the Manager Siya was standing there...why the prices you are charging me is different from the menu. They both didn't answer me... The Cashier only told me that that's the prices... And rang up the order. I was told to wait in the Parking area since they are still waiting for the chicken. (they said 10-15 mins) I waited until 20:28!!!!!!! And that made me even more Angry! Because I went away on Sunday and had to sleep early.. They let me wait and also upset me by robbing me! I am really unhappy. I want my money back or my order replaced FREE OF CHARGE.... And quit robbing people in such a manner...WITHOUT EXPLANATION!</p> <p>THIS IS NOT A REFLECTION OF WHAT I KNOW KFC IS.</p>

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Replies (1)
KFC
KFC's reply02 Jan 2017, 08:31
Official

Good Morning

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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