1 reviews | Active since Oct 2011
Debit more than the food I received
I did email and complain with no feedback since the last ref number since September: Thank you for taking the time to contact KFC Customer Care.
We value your interaction and have assigned reference number CAS-398501-C7L6K6 to your interaction. A KFC Customer Care Representative will be in contact with you to discuss your interaction. To reply to this email,please do not edit the subject line. To summarise your communication with us so far:
Case Number: CAS-398501-C7L6K6
Subject Line: Enquiry overcharge SA1 ********** 18-1806-67 Interaction Summary: Good morning
I bought the following on the 13th of September 2018 at Tambotie KFC in Randfontein, I was overcharge and I want my refund please.
1 x Fully loaded box meal with a buddy Fanta 2 x Dunked burger meals with buddy coke’s And nominated R2 for Hope
I was debited R241.70 on my account, please advise how it got to this amount. Were a fully loaded is R79.90 and a Dunked burger meal is R54.90?
Please rectify and let me know on, attached is the slip I received. KFC Tambotie Mall ********** 835 17 Kefilwe CHK 3367 13 Sep 2018 18:05 I am not complaining about the food, it was really good but I cannot pay for an extra meal I did not receive. I have ordered and only received the following: ********** ********** ********** Thank you
Adrie Pietersen Ops Specialist: Commercial Support Nixdorf Centre 37 Stanley Avenue Milpark Johannesburg.
M:+27 81 ********** M:+27 81 ********** Email: ********** **********
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