Customer services last on the priority list @ kfc

Kfc makes it very clear that they think nothing of their customers ! <br> <br> On 26.05.2015 I had emailed a complaint regarding the Grassy Park branch and I received the emailed reference # CAS-117400-F9W0B5 as well as two read receipts .. and to date I have not received any feedback from kfc . <br> <br> What's going on there ?? <br> <br> KFC, Grassy Park needs to be closed down - they provide terrible customer services and terribly prepared produce .. These are issues that can not be addressed with someone senior at the branch as the supervisors there don't seem to care . I have been assisted by the supervisor and it was shocking to receive the unhelpful attitude that comes along with it ..Its possible that kfc and their staff don't realise that customers are paying for a service and therefore need to receive a service of the highest quality because without the customer there is no business...<br> <br> KFC Grassy Park needs to shape up or ship out !