1 reviews | Active since Jul 2015
Customer service and Food
Due to the recent complaints about KFC I still see no improvement made by shareholders of KFC or staff.<br> On this day 11 July 2015 I went to KFC in Jules Street to buy A Famous Bowl, I then paid for my order and went straight to the office to sit and eat my lunch. Only when I started eating this famous bowl from KFC I realised it wasn't famous anymore it was more of a Rotten Bowl. Knowing exactly how a Famous Bowl should look and taste like, I went back to KFC to complain about my order. I spoke to the girls at the counter who went to tell the Manager Big Boy, and there after he gives me attitude. He basically told me that I have attitude and I can not tell him that their food was rotten and I actually do not know how the famous bowls looks and tastes like. He also mentioned that actually all the staff members at my work place a basically full of themselves and thus they are avoiding them all the time when they come to KFC. spoke to the rest of the staff at my work place and they are also complaining about Big Boy stinking attitude KFC Should seriously look in to changing their food as well as the customer service, for there has been numerous complaints about the food and service
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
