JH
Jimmy H
1 reviews | Active since Jun 2016
26 Jun 2016, 11:31
Customer Service
<p>On the 25 June 2016 I visited our local KFC Drivethrough (Bela Bela) and purchased a meal. On returning home, I noted that there was an Item missing from my Meal. I immediately contacted KFC Bela Bela, and spoke to Cathryn. She asked me to come into the branch at my soonest convenience and she would rectify the problem. I went to the branch this morning, after receiving a follow-up call from Cathryn. What a friendly and great ambassador for KFC. She proceeded to rectify the mistake beyond my greatest expectations. I must admit that I prepared myself for a heated argument, but was quickly diffused by Cathryn's friendly and proffesional demeanour. </p> <p> </p> <p>Thank you Cathryn and KFC Bela Bela</p>
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KFC's replyOfficial
27 Jun 2016, 14:48Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
Best regards,
KFC's reply27 Jun 2016, 14:48
Official
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
Best regards,