Customer service

There was a promotion of streetwise 5 that ended on the 27/08/2018. When you buy streetwise 5 you suppose to get a free ball. I was not given the ball I had to ask for it. I was told the ***** are finished and I was not given anything else. I wish they could have told me before buying the parcel because I wanted the ball for my son. I was so disappointed with KFC. I don't think I will ever trust their promotions, I would rather buy Nando's if I want chicken.