IS
Ilham S

1 reviews | Active since Dec 2015

11 Jan 2016, 13:35

CUSTOMER SERVICE

Good day,<br> <br> So we went to KFC and stood in queue for nearly 30 minutes and the store was not even that full.<br> <br> I was behind 3 customers only 3, and when the customer want to order the cashier tells them no stock this resulting in long queues and aggravated customers as they had to look and then decide what they want.<br> <br> When i finally got to the cashier they told me there was no ice-cream i was so annoyed because where was the manager?????<br> You could at least put up a sign to notify customers of shortages to avoid this from happening.<br> <br> It made me feel like you dont care about your customers to have them queue for so long.<br> <br> Thanks

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Replies (1)
KFC
KFC's reply13 Jan 2016, 18:15
Official
Hello Ilhaaml,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,