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clinton N

1 reviews | Active since Mar 2015

10 Mar 2015, 13:15

customer met with disappointment

My two year old daughter and I were at kfc we placed an order and before receiving order wanted to make a change in order and was met with total disapproval also cashier disscussed our grivence with another customer in zulu which I don't full uderstand and was approached by customer claiming to be manager saying I cannot change my order I was very angry about this but I just agreed with this because my daughter was with me.

0
Replies (1)
KFC
KFC's reply10 Mar 2015, 15:25
Official
Hello clintonzoe,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,