sS
sihle S
1 reviews | Active since Dec 2011
24 Jul 2015, 11:53
Crunch burger not a crunch burger!
I just bought a crunch burger at this branch, I'm highly dissatisfied!<br> The bun is not fresh, it has been squashed down , it is so thin and it just doesn't look good at all.<br> <br> The burger is not packaged in a burger box but wrapped in a KFC paper...<br> <br> I just complained and showed the people in the store my dissatisfaction, I even took pictures of this burger , to no avail , instead I'm being laughed at by the staff and I've just asked for a refund...<br> <br> I'm going to post the pictures of the burger on facebook/ and on all social media platforms!<br> <br> Greatly grieved!<br> <br> The food and service is just not on!
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Replies (1)KFC's replyOfficial
27 Jul 2015, 12:16Hello sibisisihle,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply27 Jul 2015, 12:16
Official
Hello sibisisihle,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
