1 reviews | Active since Jan 2010
********* working at your outlet
So yesterday at 18:11 I placed an order via drive-thru and your cashier Nompi asked for R2 donation. I told her that I don't want to contribute to any add for hope thing! She said okay and I repeated that I don't want to add hope with my money. I get to the payment window, receive my order and make payment. At first the other cashier did not want to give me my slip and only had to ask for it. Upon inspection I found that the ********* you employ there put R2 extra to my final order. I went inside to the manager, Event Moyimane and he looked at me as if I had just discovered fire and without any solution. The cashier, Nompi further insulted me by saying she'll give me my R2 and I told her that as a matter of principle I did not come to ask for it but to know why she stole my money. Again, looked at me like I had just discovered sliced bread.<br> <br> Had I not looked at my receipt, I would have paid R2 without my knowledge and the fact that slips are not given willingly, the problem might be deeper. I wonder how many customers have their money ****** daily by your *********! I know this is sanctioned from top up, that they need to take R2s without our knowledge. I need an apology from Nompi
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
