1 reviews | Active since Sept 2013
Credit card facilities continually faulty
Hello, I've been living in the Brackenhurst area for years. For years now I try to use the drive through at the KFC yet EVERY time they inform me when I get there, that the credit card facilities at the drive through isn't working and that I should park my car and come pay inside. If this happened once or twice or maybe 3 times, it would be okay, but this has been going on for years now and I don't even visit KFC that regularly. Which just goes to show how shocking it is that this has been the case for so long. The last time I went to KFC and I was told that the machine was still not working, I actually decided not to order from KFC seeing as it's too much trouble for them to fix what is a simple problem. I instead went to an alternative fast food restaurant with a functioning drive through. I will never visit KFC again.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
