1 reviews | Active since Apr 2014
COULD HAVE LED TO DEATH!!!!
Last night, I ordered a number of meals, plus the Mixed Berries KreamBall. The Kream Ball as advertised, has biscuit at the bottom, ice cream and berry sauce, NO CHOCOLATE! The one i received yesterday had chocolate crushed Oreo's at the bottom instead of the biscuit. My problem is, that i have a deadly allergy to chocolates! Thank god as i got to the bottom i noticed the choc pieces. COULD YOU IMAGINE IF I ATE THAT! I WOULD NOT BE PRESENT EMAILING YOU! The waitress could have merely informed me that there wasnt any biscuit available, i would have ordered something else. KFC STANDARDS HAVE REALLY DROPPED WITH REGARDS TO FOOD AND SERVICE, 90% OF THE PEOPLE THAT WORK AT KFC ARE HIGHLY ***********! THERE IS NO PRIDE WHEN IT COMES TO THE FOOD, IT'S ALWAYS A GAMBLE. JUST A NOTE OF ADVISE, KFC SERIOUSLY NEED TO GET THE WORKERS PROPER TRAINING, YOU CANNOT GAMBLE WITH PEOPLE'S LIVES. LOOK AT THE OTHER COUNTERPARTS, MCDONALDS FOR EXAMPLE
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
