Confirmation Message *Business Name:* KFC *Review:* I ordered and paid online, waited for 3 hours and no delivery, I called the KFC LAMBTON store where the order was and they kept hanging up the phone

Confirmation Message *Business Name:* KFC *Review:* I ordered and paid online, waited for 3 hours and no delivery, I called the KFC LAMBTON store where the order was and they kept hanging up the phone. I then called customer care who then told me there was no driver assigned so I will not get the order, this is 3 Hours later!!! Then the agent named Thabiso, said since I had already paid he will refund me with a voucher, he will send via sms after the call. It's the next day and I still haven't received the voucher, I call customer, hold, explain, then they hang up. Nobody is assisting me with the voucher right now. Even KFC's customer care. Please assist.