Complimentary to KFC Boulders Manager, Surprise

I bought a streetwise two meal and other two different option meals on Tuesday, 25 August from KFC Boulders and was not happy with their streetwise two meal. I then decided not return the streetwise two meal the following day back to the store. I got there and spoke to Surprise, KFC Boulders Branch Manager. I was ready to shout and fight, but Surprise disappointed me. She was so professional, humbled and understanding. She explained nicely to me how they are expected to serve customer meals etc. She got me to understand their position as KFC staff and obviously having to deal with difficult customers like me. I must compliment KFC for hiring competent staff like Surprise. I was really taken by how Surprise dealt with my query and applaud her and KFC for valuing their customers. <br> <br> By the way, my meal was replaced.