Complete and utter rudeness

I placed my order at the till counted. They are usually so slow with their service, I decided to go to another store. I was gone for 15 minutes if not less. I came back, and was greeted by very rude Phindile. She said why ere you gone so long? Don't you know ur order I'd deleted if you don't collect after 10 minutes. I did not know this. And her bad attitude was not with just me. If KFC Kwamhlanga employees have learnt a new s**** in how to get orders to customers speedily, they should let us know instead of being rude to paying customers.

After that whole she told me to stand aside and she will help me. I stood there for a full 30-40 minutes, until Abel one of the employees there came to me and said, "you have been here way too long, why are you still here?". I told him that one of his colleagues said I should stand aside and wait. He then assisted me and 5 minutes later I had my order.

This was very upsetting for me because, I am not a difficult person. That is why I waited there so long, I wanted to see how long it would take her to assist me after her bad attitude.

Can KFC please next time write down the terms and conditions of buying at their restaurant. I doubt many customer know about this whole deleting orders story. And if KFC Kwamhlanga has finally taught its employees how to get customer orders to them speedily, they should let us know because they have reputation taking their time when we order. And because we are used to this, we order and leave to do something else, because I would waste a lot of time I stood waiting for my order to get ready.