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Frank B

1 reviews | Active since Oct 2013

06 Dec 2018, 13:33

COMPLAINT - Streetwise 2 (3pc) that only had 2 pieces

Date: 05 December 2018 at 11:43:14 SAST To: ********** Subject: COMPLAINT - Re: Streetwise 2 (3pc) that only had 2 pieces Still no response???

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On 04 Dec 2018, at 14:40, wrote:

No reply. Interesting response from KFC. Perhaps social media and HelloPeter is the way to go?

Sent from my iPhone

On 30 Nov 2018, at 07:30, wrote:

Hi,

This is the second incident in 1 week. Ridiculous.

I ordered a Streetwise 5, and a Streetwise 2 (3pc), from KFC Meyersdal, on Michelle Avenue. I used the drive-thru - which should be renamed “Park-thru” by KFC due to how pathetically slow all your drive-they’d are. I ordered, and was told that it would be an 8-minute wait for the chicken. I am baffled as to how a 24hr KFC cannot have chicken ready at all times. While I was at the window, I could also hear the customers inside moaning. Anyway, EVENTUALLY I received my order, and drove home. As that’s the point of a drive-thru...not to open it there and then. When I opened it, there was only 2 pieces in the streetwise 2 (3pc). Incredibly disappointing, another KFC fail, within 1 week. Seriously losing confidence in KFC, even though the chicken is amazing - these kind of incidents are devaluing it.

See attached receipt, and picture of the incorrect food. <image2.jpeg> <image1.jpeg>

Regards,

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