COMPLAINT REGARDING TERRIBLE SERVICE AND FOOD AT K

To whom it may concern,<br> <br> RE: COMPLAINT REGARDING TERRIBLE SERVICE AND FOOD AT KFC BELLVILLE (Corner Oak Dale and Durban Road, Bellville, Cape Town)<br> <br> I purchased 3 meals which consisted of a Zinger box meal, Box master meal and a Regular box meal on the 31.05.2015 at 21:00. The bill came to approximately R187.00.<br> I was firstly advised when I arrived that the card machine was down and only cash payments allowed for- So I went and drew cash to pay for my meal in the drive thru. The cashier advised me to go park- which I did- 10 minutes later the food still had not arrived- so I went inside at about 21:10 to enquire on where my food was- I spoke to the manger on duty. A couple minutes later I received my food. Terrible service! When I got arrived home at Bella Rose Village which is basically 3 minutes up the road- all the food was cold except the chips, the chicken was dry and did not taste normal- Poor quality food. The drinks were all watered down. Not what I expect from KFC. Khothatso Maseli emailed me last regarding my complaint on the 09th June 2015- I have not received any further assistance or progress reports.<br>