COMPLAINT

I went to buy 8 Dunked wings at the KFC in Newtown Junction Mall on the 30th of December 2017, I was helped by a Lady called Lizzy. What I find annoying is that before she sold them to me she asked if they were available and she was told that they are, after I had left the store I realised that the wings were not dunked. To make it worst they didn’t even give me a receipt. I went back to the store and bought 2 X 8 Dunked wings again, and I specifically told them that the previous wings that I bought were not dunked and can they please make sure that these ones are done correctly, I then explained to the casher which was the very same Lizzy that the previous wings were not proper, and I requested for my receipt so another lady came by and asked what was happening after telling her what happened she boldly told me that I should have brought the wings back to be dunked to my satisfaction. So then as she was arguing with me, that’s when the store manager came in whereas all along he was avoiding the convo, When I bought these 2 x 8 Dunked they checked one in front of me it was fine, when I got to the office again, the second box was even worst than the first one, I again had to call the store and lay a complain that was the same as a complain I just laid less than 15mins ago. To me it just doesn't make any sense at all. . . You cannot in any chance do the same mistake more than twice within a space of 30 Minutes, that's wrong. its totally unacceptable for a consumer to get a unsatisfactory product and be blamed for it, It is just ********* of businesses to do that. Its not the responsibility of a consumer to assess the products I am buying but that of a business if you so feel your goods are satisfactory then you sell them, however it cannot be right for you to see that they are not on par ad you still sell them, that's being disrespectful to the consumers and to your own brand,

As if that was not enough on the 11/01/2018 I went to KFC in Small & Jeppe only to find a staff member sitting on top of the food oven, where they keep our food. This is just totally unacceptable, see attached.