Complaint

Hi,

I'm very disappointed and frustrated by the service I've received from KFC in Durban market.

I waited for my order for 25 minutes and they kept skipping my order number while people who came after me have even left.

What frustrate me the most is that Box Master fillet was raw and not thick as it normally would be. Because I know the quality of the food you guys sell but I was very disappointed when I got at work this morning opening my breakfast to find something that I had to throw in the bin because of the poor customer service from the 2 staff ladies.

I want this matter escalated and I will make sure that my voice is heard as a customer!!!!! 😠😠😠😠😠😠