AV
Andre V

1 reviews | Active since Mar 2010

10 Feb 2015, 11:54

Complained on Facebook - But no feedback

Complained on Facebook about bad quality food received at Irene Mall , and received a reply on Fasabook, requesting me to send a mail with my details, which i did on the 27/1 already. Up to today i have not had a mail / call or acknowledgement of my complaint.<br> <br> No wonder your stores are in shambles, if \Customer Care"does not even bother to get back to clients you are on a one way down!!<br> <br> Rather pathetic """

0
Replies (1)
KFC
KFC's reply10 Feb 2015, 12:34
Official
Hello projman,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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