KM
Karthi M
1 reviews | Active since Jun 2010
04 Jun 2015, 11:58
Colonel/Zinger Rounders-no tomatoes & sauce
I purchased 2 colonel burgers and 2 zinger burgers with 2 zinger dressings and large chips from the Sparks Road KFC branch in Durban on the 22 May 2015 at 22h32.Order no. #126,Chk 4126,served by Zanele.I waited about 25 minutes for the meal,which I did not mind.I arrived home just after 23h00 with the meals for the family and we noticed that there were no tomatoes and sauce in any of the burgers.This was quite frustrating,amidst waiting that length for the meals and no quality checks conducted on the meals.What next....no patty in the burger!
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KFC's replyOfficial
05 Jun 2015, 09:24Hello girlzinmo,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply05 Jun 2015, 09:24
Official
Hello girlzinmo,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***