1 reviews | Active since Aug 2014
COLD,STALE , RAW FOOD, & THE ORDER WAS WRONG
<p>KFC ought to be ashamed for serving me food not fit to feed my dogs. Disgusting. I visited the new century city branch and this was not my first visit there, I ordered a wicked zinger box, I recieved food which was cold, raw on the instead and definitely not prepared freshly. My burger was not a zinger burger and the tomato on it was actually rotten. French fries I was served tasted like it was made two days before, not crisp at all and discoloured. I have pictures as proof. After completing the survey and emailing customer care I HAVE RECEIVED ZERO RESPONSE. I might as well have flushed my money down the drain. Definitely not going to support them anymore and would highly unlikely recommend them to anyone. This is sad after having been a loyal customer like many others for years. And then they claim to have a quality guarantee. </p>
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
