HC
Heather C

1 reviews | Active since May 2012

26 Feb 2015, 14:56

Coke was just syrup

I went with my friend to KFC for lunch. He ordered a chips which was ready in 5 minutes and I was still waiting for my twister, chips and coke. I was told there was a delay with the coke as they ran out. 15 minutes later they gave me my food. I took a sip of my coke and it was JUST SYRUP... no dilution! It was disgusting. I threw it away.

0
Replies (1)
KFC
KFC's reply27 Feb 2015, 09:52
Official
Hello Heathcol,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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