Clueless and Rude Staff

<p>I was on a drive thru at KFC and the operator (name Zinhle) asked me to take the order. I saw may I please have 2 Fully Loanded Box meals... She then rep**** with attitude, " The hot one or the normal one?".. I said, " I'd like to order 2 Fully Loaded Box meals"... She then shouted, "I asked of you want a hot one or the normal one"... I said to her, "isn't the hot one called the Wicked Zinger Box meal?,, if I wanted that then I was gonna say that"...</p> <p>The lady apologized and continued with my order. I continued to pay and when my order returns, It appears she charged for the Wicked Zinger Box meal, which I never asked for... They gave me a wrong order and when I complained they said it's not their fault. They just took the boxes and replaced them with the fully loaded box meal contents but never refunded me. When they replaced my contents, I went home to eat and I found the colonel burger to be dry. There was no source and tomato. I couldn't go back to the shop because it's far, petrol is expensive and the stupid Zinhle operator would never agree to pay for my petrol. No s****s were put into my boxes.</p> <p>In actual fact, I received a Fully Loaded Box meal at a higher price of the Wicked Zinger Box meal. </p> <p>I feel disrespected by these people. They are too comfortable now and the KFC franchise is protecting them for doing this to us. I want to confront Zinhle when I go to the shop again and I want her to pay forfor my next order for stuffing up my and order money like this.</p> <p> </p> <p>I'm not going to let this go. It will be sorted even if it means I have to go to the head office. My petrol will be paid by KFC for me driving to them.</p> <p> </p>