WB
Wayne B

1 reviews | Active since May 2015

27 May 2015, 02:14

Close this place down! Worst service and good eve

I have never been so disappointed with food in my life. I ordered KFC dunked wings at hilliest boulevard KFC and as usual, my order took between 35-45minutes. An improvement from last nights 40minutes after which I was told they were still waiting for the chicken and I continued my wait in the parking lot. At last this time I got my order. I do not understand why they have a drive through that operates so slowly. The main problem is that once you are in, you cannot move forward or backward. <br> <br> I have accepted my mistake in taking th drive through and am moving on with life. When my order came, I was simply met with wings covers in burnt sweet chili sauce. I can still taste the smoke from those wings to date. I don't know what the problem is at that kfc. I am never going back there again. Some guy got so angry he nearly broke the drive through window while we were stuck there. <br>

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Replies (1)
KFC
KFC's reply28 May 2015, 08:21
Official
Hello peter_bond_wayne,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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