GM
GJ M

1 reviews | Active since Sept 2015

03 May 2016, 13:18

Cleaning coffee machine for an hour

Last week we went to the Kroonstad2 KFC at about 23:00. We ordered two coffees but was told that they are cleaning the coffee machine and it will take at least an hour. I know they use an automatic bean to cup machine which has an auto clean function and it should definitely not take an hour. This is also not the first time this has happened.

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Replies (1)
KFC
KFC's reply04 May 2016, 12:17
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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