SL
Stuart L

1 reviews | Active since Mar 2009

04 Oct 2016, 19:30

Check KFC doesnt short change your take away order

<p>On 30/09/2016 my wife purchased take aways for us from KFC Atterbury. On arrival at home we discovered the complete order paid for was not supp****. Later that afternoon I returned to the store with photos and the slip and brought this to the manageress’ attention. She offered to refill my original order of R110. I said that was kind but I was on my way to an appointment so could I not come back closer to supper time for this. She said no. I asked if it was possible to receive a voucher then, to which she also rep**** no. I found all of this unacceptable and after I mentioned I will report it to KCF customer care, she produced a R20 voucher. So I had the option of taking R110 worth of food that I could not eat or a R20 voucher. Somehow doesn’t make sense but I took the voucher.</p> <p>I took my unique code on the slip and logged into KFCs website and complained about the level of service I received, and requested someone to contact me, yet almost a week later no one has contacted me.</p> <p> </p> <p>To make matter worse the R20 voucher given is not redeemable at KFC Atterbury, the very store that gave it to me!</p> <p> </p>

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