Cheated!!!

On 1 July 2019, I purchased food from the KFC drive-thru at Fourways Crossing only to find that upon arriving at home, the crunch burger I had paid for was actually a snack burger. I then returned to the branch and asked for the Store Manager but instead was met by the Shift Supervisor. I explained what had happened and he apologised and said that he would replace the snack burger with the crunch burger and make it a meal to make up for the inconvenience. I accepted his solution and went home only to find for the second time that I had received a snack burger. Clearly the staff in the kitchen don't know the difference between a snack patty and a crunch fillet or the branch had run out of crunch fillets and were selling snack patties as a replacement. I must say, this has been the most shocking treatment ever received by any fast food outlet and I am extremely outraged by the fact that I was ****** out of what I paid for!!!!!!!