AR
Arno R

1 reviews | Active since Aug 2011

19 Aug 2016, 06:36

Charged in triplicate at KFC Strand

<p>I visited Strand KFC on Sunday 7 August. Looking at my credit card statement the following week, I saw that they charged me three times. I emailed KFC to complain about it (I believe that they should have an oppertunitiy to fix the problem before complaining publicliy). However, they treated me like if it was my fault that they stole my money. Luc****y FNB resolved the issue. Nothing but a half-hearted "sorry" from KFC. Pathetic excuse for public relations. I'll avoid KFC from now on.</p>

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Replies (2)
KFC
KFC's reply24 Aug 2016, 13:11
Official

Good Morning Arno

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

Best regards,

KFC
KFC's reply24 Aug 2016, 13:16
Official

Good Morning Arno

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

Best regards,