NS
Neliswa S

1 reviews | Active since Mar 2009

27 Aug 2015, 14:43

Charge for extra serviettes then!!!

This complaint applies to all KFCs. They sell the most fattiest oil drenched meat and yet you'd be issued with ONE serviette, whether you buy a streetwise (and their thigh pieces are the worst) or a meal, you will never get more than 2 serviettes. Dare ask for extra and the staff look at you like you *****ing their wages from them. If it's such an issue for KFC to issue their customers with serviettes, then ****** well charge for them. Sometimes I'm so busy that i have to eat on the road, then i get to a kfc drive thru but later regret it coz after i'm done with my meal i have nothing to wipe my hands with because that one serviette i had, i had to use to wipe the oil dripping down my hand as i bit into their chicken. If someone who cares from kfc can explain to me how they came with this one serviette policy, and make sure i understand, i will greatly appreciate it.

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Replies (1)
KFC
KFC's reply28 Aug 2015, 14:08
Official
Hello neliswa1,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,