VR
Vicky R
1 reviews | Active since Dec 2015
22 Dec 2015, 02:06
Cash only
We placed an order at KFC Vanderbijlpark at 01:40 . We were informed that we may only use cash because of a 'lunch time', after the order was placed. Customers should be informed that card facilities are not available 24 hours. We were told that all KFC outlets are operating this way. The manager who adressed the issue had a very bad attitude. We were told to wait 10mins..we have been waiting for 20mins...to finish their lunch.
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KFC's replyOfficial
22 Dec 2015, 12:49Hello Vickyviking,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply22 Dec 2015, 12:49
Official
Hello Vickyviking,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,