CP
Chantelle P
1 reviews | Active since Nov 2015
18 Nov 2015, 10:07
Case Number: CAS-146828-Z1Y6W7
I complained to the KC Talk to Us website on a major problem I had with the quality of food and service I received from a branch in Durban on 01/11/2015 - received a response back saying that KFC customer care would get back to me - well to date and (admittedly from my side a few snotty emails to them) I am STILL waiting for somebody to get back to me !!! Seems KFC dont care about their service and the Talk To US Line is just a waste of time !!!!
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KFC's replyOfficial
19 Nov 2015, 14:19Hello CharliePappa,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply19 Nov 2015, 14:19
Official
Hello CharliePappa,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***