1 reviews | Active since Nov 2009
CAS-106329-J1L0C1
To whom it may concern<br> As you can see i reported this via e mail to customer service and no feedback. CAS-106329-J1L0C1<br> @ 3.55pm yesterday we went to the KFC @ springs gate Drive Tru in Springs. We bought 3x Dorito burgers and 1x crunch burger and 2pct reg french fries, we received the food and as we going to leave, my wife checked if the order was correct, she opened a burger and was about take a bite, shocking the food was cold, we stopped and check all of the food including the fries all cold, Immediately she went into the store and showed the manager, he did not say a word and with an attitude took the food and went @ the back, I was discussing the problem with the cashier, no interest in this matter, waited for about 5min he brings the food hot, sure he took it and made it warm in the microwave or warmer, disgusting, it seems to me all the burgers was already prepared and stored away, when we placed the order they quickly warmed the food up. Really this is not on. Sorry but this report will be filed on Hello Peter as well. Disgusting and terrible service. Really I need an investigation to be carried out and I would like to have feed back asap. <br> Mr J.Carrim. *** <br>
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
