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Cassiem H
1 reviews | Active since Jan 2013
27 Mar 2015, 09:23
Caption crunch not so crunchy
Last night i went to kfc to buy food for my family, i ordered a wrap meal for my wife and a caption crunch meal for me as my wife advised i should try it. When i got home and opened my meal awaiting to explore the new kfc burger to my disappointment there were no doritos chips on it. Just a plain zinger burger and due to the fact that i stay far from kfc i saw no need to drive back and waist petrol. Please kfc this results in bad service and each time i will have to check my pack to see ifbeverything is inbthere, as a valued customer i dont feel the need to do that. please sort out this issue.
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Replies (1)KFC's replyOfficial
27 Mar 2015, 11:21Hello Kazaam,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply27 Mar 2015, 11:21
Official
Hello Kazaam,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
