CO
Christel O
1 reviews | Active since Oct 2011
12 Aug 2015, 13:46
Cannot Pronounce name of products
- The speaker where you need to place your order is inaudible<br> - the lady taking the orders cannot say \cadbury Krusher"- she says caRDbury<br> - I am asked card or cash ... then they reply - oh the card machine is not working please come inside - if I wanted to come inside I would have done so in the first place?<br> - general tone of voice is being irritated with the customer who cannot understand what cardbury is<br> - then the order is wrong<br> - when I complain about the wrong order I get laughed at - IN MY FACE"""
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Replies (1)KFC's replyOfficial
14 Aug 2015, 12:38Hello cfoto,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply14 Aug 2015, 12:38
Official
Hello cfoto,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
