CANNOT DELIVER ON PROMISE

I WOULD JUST LIKE TO PLACE ON RECORD MY DISAPPOINTMENT WITH KFC HERE IN DURBAN. ONCE AGAIN YOU HAVE FAILED YOUR CUSTOMERS. KFC HAS ADVERTISED NATIONALLY THAT THEY WILL RE RUN THEIR SPECIAL ON THE 05 AND 12 DECEMBER 2017 FOR THEIR 12 PIECES OF CHICKEN FOR ONLY R99-00. GUESS WHAT? I WAS TOLD THAT THEY HAVE BEEN INSTRUCTED TO NOT RUN WITH THE PROMOTION DUE TO THE PROBLEMS WITH THE SUPPLIER. WHO"S PROBLEM IS THIS. DID THEY NOT DO THEIR PLANNING BEFORE THEY RUN THIS PROMOTION OR IS IT JUST A PLOY TO GET US TO COME IN STORE. ALSO THERE IS NO INFO TELLING THE CUSTOMERS THAT THIS OFFER HAS BEEN CANCELLED. KFC YOU HAVE ONCE AGAIN LOST A VERY LOYAL CUSTOMER AND I AM SURE MANY DISGRUNTLED CUSTOMERS WILL FOLLOW.