SB
Sonja B
1 reviews | Active since Mar 2009
06 Feb 2015, 15:13
Can't convert sprinkle pops into a meal
Heuweloord KFC is the only KFC in Centurion who cannot convert sprinkle pops into a meal for an additional R16 (chips + cold drink). We have gone as far as showing them the slips from the other KFCs, but no, they cannot do it. Instead they over charge us for an additional packet of chip and cold drink. Can they please receive the same training as the rest of the Centurion branches and stop over charging us?
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KFC's replyOfficial
09 Feb 2015, 10:27Hello sonjab,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply09 Feb 2015, 10:27
Official
Hello sonjab,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***