MW
Mvano W
1 reviews | Active since Mar 2014
03 May 2015, 13:28
Burnt Food - Tasteless
I bought 7 Piece at Westgate Mall in Western Cape on Thursday afternoon, the cashier told us that there is 30 min waiting time which was fair enough. Got my order, went home, the chicken was burnt. <br> <br> Earlier this year i lodged a service complaint for KFC Lansdowne Corner on their Facebook page and they only rep**** by asking for my cellphone number and nobody called me back.<br> <br> I will never buy KFC again, I will visit the Branch and collect my refund.
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KFC's replyOfficial
04 May 2015, 13:01Hello Mvano,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply04 May 2015, 13:01
Official
Hello Mvano,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***