DN
Dayalan N

1 reviews | Active since Mar 2016

22 Jun 2016, 03:27

Burnt Chicken!

<p>I purchased the 6 piece family treat from KFC last night. The amount I paid was around R149 and KFC in Newlands West Drive thru don't give receipts and I paid by card. When we come home to have supper then we see the chicken burnt and full oil. I was put off from eating so I took out photos of this to post a complaint on social media. I was in the drive thru for over 20 minutes and when I asked the cashier why so long her response was I work in the back office so I don't know. Terrible service & food!</p>

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Replies (1)
KFC
KFC's reply22 Jun 2016, 06:29
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
********** 222

Best regards,