1 reviews | Active since Nov 2012
BURGERS BUNS ALL CRUMBLED & OLD
ON SAT 29 MARCH 2015 WE PURCHASED 1 SET OF STREET WISE BURGERS & A STRAWBERRY SUNRISE FOR THE 2 KIDS FIRSTLY WE WAITED 20 MIN TO PLACE AN ORDER YET WE WERE NO 4 IN THE QUE BECAUSE ON A MONTH END SAT U KEEP 2 CASHIERS ONLY OPEN & THE OTHER STAFF SEEMS TO BE ON A PARTY AS THEY JUST LOOK AT UR FACE NEVER THE LESS AFTER THAT ONCE I GOT MY BURGERS WE WENT STRAIGHT TO THE CAR PARK SO THE KIDS COULD IT ONLY TO FIND THE BURGER BUNS ALL THATERED & JUST STAYING IN TACK WITH THE WHITE SAUCE & IT WAS A TRERRIBLE SIGHT AFTER THE LONG WAIT. I HAVE TAKEN A PHOTO OF THE BURGERS FOR U TO SEE IF U DONT BELEIVE ME. I WANT NOT REQUEST THAT THE STORE REPLACES THAT ENTIRE ORDER FOR ME INCLUDING THE DRINK ASAP . AFTER ALL U CANT SERVE FOOD HOW U FEEL LIKE DOING & EXPECT PEOPLE TO EAT & NOT FORGETTING WE PAY FOR IT WE DONT GET IT FOR FREE. FOR VERIFICATION INVOICE NUMBER IS CHK 3781 & FURTHERMORE U CAN ASK THE CAR GUARD OUTSIDE KFC ENTRANCE IF HE ENJOYED THE BURGERS AS I GAVE BOTH TO HIM. DISGUSTED WITH SERVICE.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
